- While we totally understand you are in a hurry to receive your order, we request you to check delivery time frames with us before you place the order. We request you to please plan your purchases well in advance if you have a ride planned to avoid the need for urgent delivery. Please expect courier delays during major festivals, natural disasters, strikes or any such events.
- Products/items are shipped through Open Road, from different locations in India.
- The PAY90LATER coupon payment of 10% is non-refundable in case the order is rejected or not accepted at the time of delivery. This amount is to compensate for any to and fro shipping charges that have to be borne by us.
- Products/items under free or paid shipping will be shipped by courier companies contracted by Open Road. Alternatively, they will be shipped through Speed Post or India Post postal services.
- Products/items will be shipped to the customer within 3 working days of receiving the complete payment / partial COD booking amount.
- Once dispatched, Open Road is not liable or responsible for any delay in pickup or delivery by the courier company / postal authority since they are beyond our control.
- Urgent delivery or specific shipping instructions will be entertained only if it is communicated to Open Road in advance before placing the order and Open Road should have acknowledged the same before the order is placed.
- Open Road is not liable for any damages caused to the products by the shipping companies in transit. Kindly do not accept any shipment in a damaged condition.
- Delivery time may vary depending on the destination address. Hence, it is requested to place your orders well in advance.
- We request our customers to be available on the provided contact numbers to accept delivery from the courier companies failing which there are high chances of the package getting returned. In such cases while we try to help out with delivery to the best of our ability, Open Road is not responsible for the return.
- Any orders that are returned to us due to incorrect address or contact details cannot be cancelled or refunded. The package can be shipped back to the customer once we receive it and return shipping charges will be applicable and paid by the customer.
Disclaimer
All brand names, trademarks and images used on this website are the property of the respective brand owners. Open Road is an authorized reseller for these brands and makes no claims of ownership of the same and sources the product information from the official websites of these brands with their permission.
Contact Information
If you have any queries, please contact us
Open Road
Plot No. 14,
Bhole Bharat Gas Lane,
Koregaon Park Annexe,
Near Knight Riders Restaurant,
Mundhwa,
Pune – 411036
Email: info@openroadpune.com
Registered address:
UG-19, East Court Building,
Opp. Phoenix Mall North Gate,
Viman Nagar, Pune – 411014
