Warranty Claims

Customer service is what we live by so we assure that we will provide you with the best support you need in case of any warranty claims.

• All warranty claim requests are to be raised by email on – info@openroadpune.com after which Open Road will get back to you on the warranty claim procedure. You may also call or message us on any of the contact numbers given on this website in case of further clarification.
• Product warranty is a manufacturer’s warranty and the brand / manufacturer / distributor / importer / company has the right to accept or reject a claim at their sole discretion.
• Product warranty is the sole responsibility of the respective brand / manufacturer / distributor / importer / company.
• Open Road cannot be held responsible if a product manufacturer / brand denies or rejects a claim.
• Warranty is limited to manufacturing defects only.
• Original invoice of the product to be claimed has to be produced to claim warranty.
• Claims without any invoice cannot be entertained.
• Shipping charges (if any) of products to be claimed are to be borne by the customer. Open Road is not liable to ship / transport any items under a warranty claim.
• Products purchased in clearance sales will not be covered under warranty.

Disclaimer

All brand names, trademarks and images used on this website are the property of the respective brand owners. Open Road is an authorized reseller for these brands and makes no claims of ownership of the same and sources the product information from the official websites of these brands with their permission.

Contact Information

If you have any queries, please contact us

Open Road
Plot No. 14,
Bhole Bharat Gas Lane,
Koregaon Park Annexe,
Near Knight Riders Restaurant,
Mundhwa,
Pune – 411036
Email: info@openroadpune.com

Registered address:

UG-19, East Court Building,
Opp. Phoenix Mall North Gate,
Viman Nagar, Pune – 411014